On 28 October 2026, MGA, in collaboration with Universiti Malaya and with the support of the Fintech Association of Malaysia (FAOM), held its Governing AI in Banking and Financial Services executive programme at Universiti Malaya. The one day programme addressed a growing concern within the financial sector: while AI adoption continues to accelerate, the governance frameworks needed to manage its risks must keep pace.

Designed for senior leaders and professionals across banking, insurance, fintech and related financial services, the programme drew on the expertise of Datin Professor Dr Izlin Ismail and Dr Siti Hawa Yusof from Universiti Malaya. It placed particular emphasis on the responsibilities of leadership in ensuring AI systems remain transparent, accountable and aligned with organisational and regulatory expectations.

The programme explored the practical challenges of governing AI, from model and data risk to cybersecurity, operational resilience and third party dependencies. Particular attention was given to fairness, explainability and customer outcomes, highlighting why human oversight remains essential even as automated systems become more capable.

Moving beyond theory, the programme introduced practical governance frameworks and tools to help financial institutions assess their readiness and establish clearer lines of accountability. A central component was the development of a 90 day AI Governance Roadmap, providing participants with a structured approach to translating governance principles into organisational action.

The programme highlighted an important shift in the conversation surrounding artificial intelligence. The challenge for financial institutions is no longer simply whether AI can improve performance, but whether organisations have the leadership, safeguards and governance capabilities to deploy it responsibly.

For MGA, this collaboration with Universiti Malaya reflects a broader commitment to preparing financial leaders for the realities of technological change. As AI continues to reshape the industry, the ability to balance innovation with responsible governance will be essential to maintaining confidence, resilience and long term trust.

Explore highlights from the programme through our photo gallery.